Voicemail Mailbox is full
Most of the time, voicemail full messages happen because deleted voicemails are still sitting in the "deleted messages" area still.
Here is how to rectify this issue:
Permanently erase deleted voicemail
Deleting an emailed voicemail puts it in the phone system's trash, but does not remove it permanently. (similar to deleting a traditional email message Where it goes into the Outlook trash) This may cause some phone mailboxes to fill up.
To empty the trash: (note: careful listen to the option numbers. Depending on folder status, numbers may change)
• Dial 516-367-5000
• "enter your ID" (this is your extension)
• enter your 4 digit extension, then #
• "enter your PIN"
• enter your personal PIN, then #
• "you have X saved messages..."
• 3 = Review old messages
(note: the following numbers may change depending on messages in your mailbox: new/saved/deleted)
• 1 = Saved messages
• 2 = Deleted messages
• 1 = Review deleted message (listen individually and retrieve, or permanently delete each one)
Deleting an emailed voicemail puts it in the phone system's trash, but does not remove it permanently. (similar to deleting a traditional email message Where it goes into the Outlook trash) This may cause some phone mailboxes to fill up.
To empty the trash: (note: careful listen to the option numbers. Depending on folder status, numbers may change)
• Dial 516-367-5000
• "enter your ID" (this is your extension)
• enter your 4 digit extension, then #
• "enter your PIN"
• enter your personal PIN, then #
• "you have X saved messages..."
• 3 = Review old messages
(note: the following numbers may change depending on messages in your mailbox: new/saved/deleted)
• 1 = Saved messages
• 2 = Deleted messages
• 1 = Review deleted message (listen individually and retrieve, or permanently delete each one)
• 2 = delete messages (all of them)