Tax Navigator - Could not find Security Softkey

If user receives message from International Tax Navigator indicating "Closing application!! Could not find Security SoftKey", perform the following steps

- open International Tax Navigator icon on desktop

- click on "Tools"

- click on "Keyless License Manager" to open Keyless License Manager

- click on "Keys" tab

- highlight user having issues

- select "Release key" and select "Yes" to release the key

- select "Assign key" to reassign the key to the user

- Enter the user's name and click "OK"

- Message will be displayed indicating "License updated" and click "OK"

- Close License Manager and user will be able to open International Tax Manager

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