Duo Universal Prompt is a modern and more secure authentication method compared to the legacy methods. Here's a guide on how to sign in to Office 365 using Duo Universal Prompt:
1. Navigate to the Office 365 Sign-In Page
2. Sign In
- Use your Email Credentials to Login
- If you have been setup with an alias or your email differs from your primary username (UPN/UserPrincipalName) please contact Helpdesk
- Click the "Next" button.
3. Verify Your Identity with Duo Universal Prompt
- A prompt will appear on your screen asking you to verify your identity using Duo.
- You may have several options to choose from:
- Push notification: Tap the "Approve" button on your Duo mobile app.
- Passcode: Enter the passcode generated by your Duo mobile app.
- Security token: Enter the code from your hardware security token.
- Phone call or SMS: Receive a verification code and enter it.
4. Access Office 365 Applications
- Once you've successfully verified your identity, you'll be redirected to your Office 365 dashboard.
- You can now access various Office 365 applications like Outlook, Word, Excel, and more.
Visual Guide:
(Login ScreenShot)