Office 365 & Apple Mail: Add Account to Mac

Creation date: 3/25/2025 11:12 AM    Updated: 3/25/2025 11:29 AM   email microsoft office office365

Step 1: Open Apple Mail

  1. Open Mail from the Dock or Applications folder.

  2. Click Mail in the top menu bar and select Add Account.


Step 2: Choose Account Type

  1. In the "Choose a Mail account provider" window, select Microsoft Exchange.

  2. Click Continue.


Step 3: Enter Email Credentials

  1. Enter your Office 365 email address (e.g., yourname@cshl.edu).

  2. In the "Name" field, enter your full name (this will appear on outgoing emails).

  3. Click Sign In.


Step 4: Authenticate with Microsoft 365

  1. A pop-up will appear:

    • Click Sign In (not "Configure Manually").

  2. A browser window will open prompting you to sign in with Microsoft:

    • Enter your Office 365 password.

    • Complete Duo authentication if prompted.

  3. If asked for permission to access your account, click Accept.


Step 5: Choose Apps to Sync

  1. After signing in, you’ll see a list of services to sync (Mail, Contacts, Calendars, Notes).

  2. Check the boxes for the services you want to use.

  3. Click Done.


Step 6: Verify Email Sync

  1. Open Mail and go to Inbox to check for new messages.

  2. If no emails appear, quit and reopen Mail, or restart your Mac.